TECHNOLOGY. PROJECT MANAGEMENT. WHITE-GLOVE SERVICE.
For more than 9 years, Richardson Communications has formed trusted partnerships with clients seeking world-class technology solutions, professional and process-driven implementations, and unmatched customer service. Today, we specialize in four major technology areas: voice, data, cloud/IT services, and business continuity.
At Richardson Communications, we do things a little differently. We invest our time and resources upfront, understanding your entire business before diving into your technology needs. As a result, conversations with our clients center on empowering their businesses, rather than selling technology. And, when it is time to make a purchase, our clients have access to a robust portfolio of technology products and services, plus our proven process for controlling costs and optimizing investments over the entire technology lifecycle.
Meet Rachel Thornton - Founder and President
As founding owner and president of Richardson Communications, Rachel McNeese guides the organization in its mission to provide full-service technology solutions to clients. With over seventeen years in the industry and experience in both hardware and networks, Rachel brings a comprehensive approach to managing daily voice and data needs and delivering against long-term technology projects.
Rachel’s career began in sales and customer support. This experience gave her the in-depth knowledge around life cycle management of solution selling and post implementation support. Rachel later worked as a Network Specialist with Avaya, where she learned the importance of end-to-end consultation and customer advocacy in an industry filled with carriers and vendors with their own agendas.
In addition to her work with Richardson Communications, Rachel is also active in her community. She was instrumental in the launch of a Crime Watch Patrol group in Richardson, Texas. She also volunteers with Senior’s Net, a non-profit charity that provides services to senior citizens. Rachel currently sits on three advisory councils.
Meet Lorana Rush - Solutions Consultant
Lorana Rush is the leader of Richardson Communications and Consulting’s Customer Loyalty Program. Lorana has worked with RCC for 7 years as a Solutions Expert. With 17 years of industry experience, Lorana has a vast knowledge of traditional and cloud services as well as a proven record a providing “White Glove” support to customers that is unmatched. Her commitment to RCC and her dedication to our clients is the reason she was chosen as an invaluable Customer Experience Manager.
Meet Jaime Zarate - Chief Strategy Officer
Industry veteran and former XO Cloud evangelist and strategist, Jaime Zarate brings more than 20 years of telecommunications, systems integration, IT outsourcing and managed services experience to Richardson Communications and Consulting. His extensive background includes working in a variety of functional areas which make him particularly suited to leading the Cloud Services Consulting Practice. Jaime brings a unique, broad understanding of aligning a clients strategy with processes, applications, infrastructure and networks, as well as, extensive hands-on experience in the development and deployment of cloud solutions.
Before joining Richardson Communications and Consulting, Jaime had been a strategic planning and cloud services consultant to companies such as AT&T, Fujitsu, Rockwell, Unisys and XO Communications. He also served in business development and global alliance management roles.
Meet Stacy Stanley - Solutions Consultant
With over 16 years of Telecom experience, Stacy Stanley has extensive background in offering consultative services, and creating customized IT solutions. At RCC, Stacy provides in depth IT and Telecom Expense Management analysis which identifies a companies spend and develops a custom plan to implement that is aligned with our clients goals and budgets. Stacy has successfully implemented solutions for businesses throughout Texas in various industries.
Meet Christian Anniboli - Sales and Marketing Coordinator
Christian Anniboli is currently a student in Dallas, Texas where he is majoring in Business Administration. Christian previously interned with EarthLink Business where he procured Corner Bakery as a high-billing customer. He will be returning as an RCC veteran this summer assisting in growing the RCC Business Partner Program.
Kelley McGuire - Solutions Consultant
With over 20 years of experience as a development professional and community volunteer, Kelley plays a strategic role as RCC grows into the Oklahoma market. With her focus on positive relationships, Kelley works closely with RCC’s Oklahoma customers throughout the signature RCC process--from the initial conversation about big picture business initiatives to the smallest details down the road, ensuring our clients reach their goals with technology to assist them along the way.
Kelley has been involved in the community through her work with organizations such as The Downtown Club of Oklahoma City, United Way Emerging Leaders, Leadership Oklahoma City, Trinity School, and Friends of the Capitol.